How it works

From first enquiry to a fully onboarded, assigned matter — a guided, compliant, auditable workflow you configure once per case type.

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The process

Onboard a client in three steps

Step 01

Log the enquiry & invite

Reception captures an intake note after the first meeting and sends a secure, single-use onboarding link.

Step 02

Client onboards & uploads

The client answers case-specific questions, uploads documents against a checklist and accepts engagement terms.

Step 03

Assign & go live

The matter is triaged, assigned to one fee earner under strict RBAC, and progresses through its lifecycle.

Everything you need

One platform for the whole client-intake lifecycle

Client onboarding

A guided wizard takes clients from invite to submitted matter — dynamic questions, document checklists and save-and-resume.

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Matter RBAC

Need-to-know confidentiality. A non-assigned lawyer sees nothing — not in lists, search or by direct URL. Ethical walls built in.

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AML & compliance

Risk assessments, eIDV checks, conflict search and SAR logging — SRA and Money Laundering Regs mapped to the workflow.

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Billing & payments

Time recording, client invoices, matter ledger and payment-on-account with Stripe — plus SaaS subscription plans.

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Built for UK law firms

Compliant and confidential at every step

The workflow doesn't just move a client along — it captures the evidence the SRA expects and enforces need-to-know access the whole way through.

Need-to-know RBAC & ethical walls
AML, KYC & conflict checks by design
UK data residency (eu-west-2) & full audit log
500+
UK firms onboarded
40k
matters intake-managed
98%
faster document chase
Conveyancing Family law Immigration Wills & probate Personal injury Employment Commercial Litigation Conveyancing Family law Immigration Wills & probate Personal injury Employment Commercial Litigation

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